Shipping Policy

Snazzy Glass NZ has been shipping glass splashbacks nationwide for approx three years, and we have extensively tested the packaging of our product to ensure it gets to you safely. 

The cost of shipping for a standard cart item is $10 inc GST for the North Island and $15 inc GST for the South Island. 

Packages are generally dispatched within 8 working days after receipt of payment and you can expect to receive your package within 10 working days. 

We send all splashbacks and wall art that are under 2000mm in length via Aramax Couriers and any that are over 2000mm will be sent in a crate via Mainfreight NZ.

Snazzy Glass NZ deliveries are subject to standard courier time frames.

We recommend that the delivery address is an urban address.

If you have not received your product within a reasonable timeframe, please email us so we can track for you.

Return Policy

While we’re confident that you will be very happy with your purchase from us, if some reason you are not completely satisfied, then please contact us immediately on 06 8770420. 

If you wish to return the product for a refund/replacement we will need to have it back within 7 working days of the original delivery. We will arrange a refund or replacement item to be sent out. 

Please note however that we do not offer a refund on customised items due to change of mind or design. 

Please note refunds do not include postage costs, which are the responsibility of the purchaser unless the returned item is a result of our error.

If your purchase has been damaged in transit, we will offer a replacement item – but we must be notified of damages within 3 days of delivery.